Shipping & Delivery

U.K. Standard Delivery:

Our U.K. standard delivery service aims to deliver your order within 3 to 5 Working Days.
This service is Free for all orders over £150 and costs £4.99 for orders under £150.


U.S.A. Standard International Delivery:

Our U.S. standard delivery service aims to deliver your order within 7 to 10 Working Days.
This service costs $20 for all orders.


European Standard International Delivery:

Our European standard delivery service aims to deliver your order within 5 to 7 Working Days.
This service costs €25 for all orders.


Delivery Courier Service:

We use the DHL courier service for all our parcel shipments.


Cut Off Time:

To ensure prompt processing and dispatch of your order, please note that the cut-off time is 12 noon. Orders placed before this time will be processed on the same day, while orders placed after the cut-off time will be processed on the next working day.


Custom Fees, Delivery Duties & Taxes

1. Customs, delivery duties, and taxes may be applied to all parcels traveling outside of Great Britain. This will depend on the value, the item(s), and the purpose of shipment.
2. Parcels will be held by custom until payments are made.
Any payments not received may result in parcels being returned or in some cases destroyed.
3. Items in shipments valued below £135 (or 150 euros) are considered low value.
4. Our policy assists ecommerce businesses in saving on importing costs for shipping products under £640 (or $800) to the US.
5. Australia follows a high duty and tax de minimis of £525 (or $1,000 AUD, approximately $645 USD).

    UK Bank Holidays:

    Please be aware that our delivery service will be temporarily suspended on UK Bank Holidays. Orders placed during these holidays will be processed and dispatched on the next working day after the holiday.

    Remote Areas:

    If you reside in remote areas such as the Scottish Highlands, please note that our delivery services may take slightly longer to reach you. While we strive to deliver to all areas, remote locations may experience extended delivery times due to geographical constraints.

    Do You Still Require Further Assistance?

    We value your satisfaction and aim to provide efficient delivery services. If you have any further questions or require assistance regarding our delivery policy, please don't hesitate to contact our customer support team here.